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Refunds & Shipping Info
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You have 14 days from the day of delivery to notify us of the return. Email info@GreenGaiaEssentials with your order number.
Please mail to:
Green Gaia Essentials
Attn: Returns
3323 Marshall Ave
St. Louis, MO 63114
Order Processing
Please allow 3-5 business days to process your order. Order processing time is subject to availability and volume.
Shipping Policies
Shipping times vary on destination. International orders may take longer than expected to arrive due to customs processing time.
All orders are shipped from St. Louis, Missouri, USA.
Typical domestic shipping durations are as follows:
- USPS First Class Package: 3-10 business days
- USPS Priority: 3-5 business days
If your product was damaged during delivery or is found to be defective, you may send it back within 10 days for an exchange. Shipping & handling charges are not refundable. Please contact us via email before returning any item.